Privacy Policy
We respect your privacy and handle submitted information responsibly. This policy explains what information is collected when using our website and how it is utilized for technical evaluation and business communication.
Information We Collect
When you contact us or request a technical proposal, we may collect business contact information and project details that you voluntarily provide. This includes your name, company name, work email address, phone number, and message contents. Additionally, it encompasses any technical parameters, operating conditions, inquiry notes, and voluntarily uploaded files such as dimensional drawings, sketches, material data sheets, or equipment photos.
How We Use Information
Submitted information is used primarily to respond to your inquiries, assess application feasibility, understand material handling requirements, and prepare technical proposals or commercial quotations. We also use these details to maintain direct technical communication and project follow-up regarding custom screw conveyor equipment.
Cookies and Analytics
Our website may use standard cookies, web analytics, and advertising measurement tools to track aggregate traffic patterns, analyze user interactions, and evaluate site performance. These tools help us optimize our website navigation, refine engineering content, and ensure relevant information reaches industrial users.
Sharing and Security
We do not sell, rent, or trade your personal or business information. Data is only processed by essential service providers such as hosting, infrastructure, or email delivery partners to the extent necessary to maintain operational services.
We implement reasonable technical and organizational safeguards to protect submitted records from unauthorized access, modification, or disclosure. However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.
Contact
If you have questions, concerns, or requests regarding how your information or technical project data is handled, you may reach out directly via our website Contact page .